All purchase on www.buggyspirit.com implies full acceptance of our terms and conditions described below :
www.buggyspirit.com website is managed by Philippe Hermant. The total or partial reproduction of the site (text and / or photos) is subject to the prior written consent of the latter.
Article1. Scope of application
www.buggyspirit.com website is related to the mail order selling of items (t-shirts, goodies, books, ...) on the theme of "dune buggy".
Our general conditions of sale apply exclusively to current and future business relationship between BuggySpirit ("we") and the author of the order ("you"). Any condition not in accordance with our terms and conditions you may have made will be rejected unless we have expressly agreed in writing applicability.
We may modify these terms and conditions at any time, subject to modifications appear on our site.
Article 2. Order
You can order on our site www.buggyspirit.com from the following countries: Belgium, Czech Republic, France, Germany, Luxembourg, Netherlands, Switzerland, United Kingdom and USA. If you wish to order from another country, please contact us by e-mail so we can include that country to the list and you can then place your order.
Contractual information is presented in English and will be confirmed with all contractual information at the latest at the time of delivery.
By confirming your order by clicking the "I confirm my order", you agree to all of these terms and conditions available to you on the site, and without reserve, and acknowledge having perfect knowledge, giving therefore to take advantage of any contradictory document, including your own general conditions of purchase, the actual purchase involving acceptance of these terms and conditions. This confirmation and all the data we have recorded will be the proof of our transactions.
Be sure to check that your contact information is encoded correctly. Any additional costs (return expedition ...) associated with wrong encoding your details will be at your expense.
Be sure to choose the right size. To help you, a size guide is made available (downloadable document on the product page).
We reserve the right to ask for proof of identity and bank, where one alert condition has been detected in an order (expensive, poorly recorded coordinates, ...). The documents provided will be used to validate your order and will be for internal use only.
Article 3. Availability
Please note that we will respond to your order within the limits of our available stocks. So once you place an order if some products are unavailable for more than 10 business days, we will notify you by e-mail and invite you to keep or cancel your order. If the products are permanently unavailable, we will automatically cancel your order and notify you by e-mail. In case of cancellation of your order due to unavailability, it will be repaid in full no later than within fifteen days from the date of cancellation of your order.
Please also kindly note that we will deliver our products only insofar as the order volumes correspond to the normal and reasonable needs of a private individual. In case of large collective order, please email us before ordering.
We also reserve the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.
Article 4. Price
All our products are in EUROS. Prices are fixed and VAT included. We are registered under the VAT exemption scheme, so we do not carry in behalf of our clients VAT, it is for this reason that it is not stated in our prices. Shipments in European Union include VAT, if appropriate you wiil be responsible (especially if you are outside the European Union) to pay local taxes, import costs and possibly associated customs fees.
Article 5. Products
The products sold on the website www.buggyspirit.com are detailed in our data sheets. The product description is usually accompanied by a photo. The latter is not contractual. We make every effort to ensure that the reproductions are in line with the actual product, but it may be that following the supplies, the nature of the object is slightly different.
Article 6. Payment
Payment is due immediately on the date of the order. All orders of any kind are payable only in EUROS. You can pay by credit card (via PayPal secure payment platform) or by bank transfer.
We don't know at any time and don't retain your credit card number. You pass your information on the PayPal secure platform and not on the www.buggyspirit.com website. This payment method is the fastest. Indeed, from the receipt of the payment received by PayPal, your order will be validated.
When paying by bank transfer, our bank details will be revealed if you choose to pay by this method of payment. Allow 3 to 5 business days for receipt of your payment and checkout. When paying by bank transfer, any fees charged by your bank are at your expense. The amount due on our account must match the amount of your order.
Article 7. Delivery
Unless in exceptional circumstances, we guarantee to ship your order within 48 working hours from the date of receipt of full payment. The standard shipping method is bpost Bpack Business followed, delivered with signature (insofar as this option is available in the destination country). We will provide you as soon as possible with a link that lets you track online the delivery of your package.
Shipping charges include packaging, handling and postage. They may contain a fixed and a variable component depending on the weight of your order. We advise you to group your items in one order to minimize shipping costs. We can not group two distinct orders and you will have to pay shipping costs for each of them. Your package will be dispatched at your own risk. An optional insurance is available from bpost. If so, please contact us by e-mail about it before placing your order.
Exception : The books are delivered directly from the publisher, no postal tracking. Shipping fees are included in the price of the book.
Delivery times from bpost are indicative and will not give rise to any refund in case of exceeded for reasons beyond our control.
For information delivery time (in working days) from the date of deposit (J) are : (J + 1) for Belgium (J+4) for Germany, France, Luxembourg, the Netherlands and the United Kingdom, (J+14) for Czech Republic, the United States and Switzerland. These times do not take into account any additional delays at customs (for countries concerned).
If incorrect address is encoded in your order or if the periods of retention of bpost (or partners at destination) is exceeded, the package will be returned by the postal service to the sender (BuggySpirit). Upon receipt of the return, you will be contacted to determine the correct address and the package will be returned upon receipt of your payment for shipping costs (return and resending). If you do not contact us within 30 days, it will no longer be possible to request the return of the package.
Article 8. Right of withdrawal
In accordance with the legislation governing the www.buggyspirit.com site, you have awithdrawal period of 14 days from receipt of your order.
To benefit from this right of withdrawal, you must contact us by e-mail (firstname.lastname@example.org), within the time limit to request a return authorization number, which will be affixed to the package that you're going return. The return shipping costs are at your expense.
The product must be returned with full packaging (bpost laminated envelope or box AND t-shirt packaging) and in perfect condition. The return shipping costs are at your expense. Upon receipt of your package, then we will make a refund of your order, excluding shipping costs, within a maximum of 15 days. Any product returned without complete original packaging, without the return number and / or in non-perfect condition will not be refunded.
If the package is not delivered to you in good condition, you are required to notify the obvious damage to carrier at the time of delivery. Also thank you to let us know the damage within 24 hours after delivery so that we can forward the information to bpost.
Article 9. Protection of personal data
This article shall not prevent the sale or transfer of business to a third party. As a result, you have a right of access, rectification and opposition to personal data. You just let us know by sending an e-mail or letter stating your name, address.
By adhering to these terms and conditions, you acknowledge having read our policy of protection of personal data and consent to us collecting and using this data.
Article 10. Governing Law and Jurisdiction
These terms and conditions are subject to Belgian law and the Vienna Convention on Contracts for the International Sale of Goods. In case of dispute, only the courts of Namur (Belgium) will be deemed competent.